Communication and Coordination Challenges in Offshore Software Development Outsourcing Relationship from Vendors’ Perspective: Preliminary Results

Global software development has gained a drastic growth from the last two decades due to the revolution in information and communication technologies (ICTs) and the world has become a global village. Offshore software development outsourcing (OSDO) is an important paradigm of global software engineering for the development of better and cheaper software’s at low-wages countries. The objective is to dig out various communication and coordination challenges faced by vendors in OSDO relationship. We have performed systematic literature review (SLR) for the identification of communication and coordination challenges faced by vendors in OSDO relationship. We have identified a list of 18 challenges faced by vendors in managing communication and coordination activities in OSDO relationship. Amongst the identified list, the most frequently cited challenges are‘geographical dispersion’, ‘cultural differences’, ‘language differences’ and ‘lack of technological cohesion’.